{
  "navbar": {
    "links": [
      { "label": "Home", "href": "/" },
      { "label": "Industries", "href": "/industries" },
      { "label": "Our Platform", "href": "/platform" },
      { "label": "Partners", "href": "/partners" },
      { "label": "Contact", "href": "/contact" }
    ],
    "actions": {
      "help": "Need help?",
      "login": "Login"
    }
  },

  "hero": {
    "headline_line1": "Customer communication",
    "headline_highlight": "clear, secure,",
    "headline_line3": "and effortless.",
    "description": "InfoSlips replace static PDFs with interactive bills, statements, and policies that customers actually understand and use, enhanced with optional, governed AI assistance when it's needed most.",
    "cta_primary": "Get started with InfoSlips",
    "cta_secondary": "View interactive sample",
    "ai_badge": "Enhanced with Acorn AI for intelligent assistance"
  },

  "partners": {
    "supporting_label": "3000+ implementations across highly regulated organisations worldwide",
    "heading": "Join companies transforming customer communication",
    "logos": [
      { "url": "/Logos/Sage.svg", "href": "https://www.sage.com", "alt": "Sage" },
      { "url": "/Logos/Stanlib.svg", "href": "https://www.stanlib.com", "alt": "Stanlib" },
      { "url": "/Logos/Capitec.svg", "href": "https://www.capitecbank.co.za", "alt": "Capitec" },
      { "url": "/Logos/MTN.svg", "href": "https://www.mtn.com", "alt": "MTN" },
      { "url": "/Logos/Deloitte.svg", "href": "https://www.deloitte.com", "alt": "Deloitte" },
      { "url": "/Logos/Vast.svg", "href": "https://www.vast.com", "alt": "Vast Bank" },
      { "url": "/Logos/AlexForbes.svg", "href": "https://www.alexforbes.com", "alt": "Alexander Forbes" }
    ]
  },

  "features": {
    "items": [
      {
        "type": "image-left",
        "title": "A single document, consistently delivered across multiple channels",
        "subtitle": "InfoSlips adapt seamlessly across mobile, desktop, and print.",
        "description": "Hybrid delivery models maintain alignment between physical and digital communications, ensuring a consistent, reliable source of truth without duplicating versions or processes.",
        "image": "/Images/devices copy.png",
        "listItems": [
          "Search",
          "Drill into details",
          "Get answers directly inside their statement"
        ]
      },
      {
        "type": "award",
        "badge": "/Icons/Awards/Xplor2024.svg",
        "text": "Winner of Xplor 2024 Application of the Year for an innovative, patient-centric healthcare communication solution"
      },
      {
        "type": "text-right",
        "title": "Intelligent and action-enabled communication",
        "description": "InfoSlips transform static PDFs into interactive, structured documents that allow customers to search, explore, and take action directly within the communication. Payments, updates, clarifications, and guided assistance are delivered at the point of need, reducing friction and servicing demand.",
        "imagePlaceholder": "GRAPHIC TBC"
      },
      {
        "type": "text-left",
        "title": "Security and compliance embedded by design",
        "description": "Every InfoSlip is an encrypted, immutable statement of record. The platform supports regulatory frameworks including GDPR, POPIA, HIPAA, and WCAG/ADA accessibility standards. Delivery, access, and usage are fully auditable to support governance and oversight requirements.",
        "imagePlaceholder": "GRAPHIC TBC"
      },
      {
        "type": "text-right",
        "title": "Designed for enterprise integration and governed intelligence",
        "description": "InfoSlips integrates with existing CCM platforms, core systems, and delivery infrastructure via secure APIs, without requiring disruptive system replacement. Optional Acorn AI enhances documents with governed, auditable in-document intelligence when enabled.",
        "imagePlaceholder": "GRAPHIC TBC"
      }
    ]
  },

  "use_cases": {
    "heading": "Lower costs, build trust, and stay compliant, without adding complexity.",
    "subheading": "Our experience, your win.",
    "description": "Partner with our industry experts and transform the way your customers experience correspondence.",
    "cta_label": "View our industry use cases:",
    "items": [
      {
        "id": "wealth",
        "title": "Wealth & Investment",
        "description": "Help clients understand their portfolio through interactive data, drill-downs, visualisations, and personalised commentary.",
        "buttonText": "View example"
      },
      {
        "id": "banking",
        "title": "Banking",
        "description": "Make statements more engaging, secure, and clear with interactive clarity.",
        "buttonText": "View example"
      },
      {
        "id": "insurance",
        "title": "Insurance",
        "description": "Transform policies and claims into clear, interactive experiences that customers can easily understand.",
        "buttonText": "View example"
      }
    ]
  },

  "statistics": {
    "items": [
      { "value": "75%", "label": "Print reduction" },
      { "value": "28%", "label": "Call volume reduction" },
      { "value": "38%", "label": "Increased client engagement" },
      { "icon": true, "label": "Net Promoter Score boost across categories" }
    ]
  },

  "solutions": {
    "heading": "Solutions to suit your unique needs",
    "items": [
      {
        "iconPath": "/Icons/Cube/account_balance.svg",
        "title": "For Companies & Organisations",
        "description": "Modernize customer statements with interactivity, compliance, and analytics."
      },
      {
        "iconPath": "/Icons/Cube/account_tree.svg",
        "title": "For System Integrators",
        "description": "Deliver compliant, interactive communications faster, with less project risk."
      },
      {
        "iconPath": "/Icons/Cube/identity_platform.svg",
        "title": "For CCM, CXM & IXM Providers",
        "description": "Enhance your platform with white-label interactivity and personalised experiences."
      },
      {
        "iconPath": "/Icons/Cube/adf_scanner.svg",
        "title": "For Print Service Providers",
        "description": "Add digital value to print and create new revenue through a hybrid delivery system."
      }
    ]
  },

  "faq": {
    "heading": "Frequently Asked Questions",
    "cta_text": "Get in touch today",
    "cta_button": "Get in touch today",
    "cta_href": "/contact",
    "categories": [
      { "id": "general", "label": "General" },
      { "id": "features", "label": "Features" },
      { "id": "security", "label": "Security" },
      { "id": "support", "label": "Support" }
    ],
    "items": [
      {
        "category": "general",
        "question": "What is an InfoSlip?",
        "answer": "An InfoSlip is a secure, interactive digital version of a statement or document. It replaces static PDFs while remaining the official, legally reliable record. Customers can understand, explore, and take action directly within the document."
      },
      {
        "category": "general",
        "question": "Is this just another customer portal?",
        "answer": "No. InfoSlips are documents, not destinations. Customers don't need to log into a separate portal to find answers. Everything they need is available directly inside the statement or document when they receive it."
      },
      {
        "category": "general",
        "question": "Do InfoSlips replace PDFs?",
        "answer": "Yes. InfoSlips are designed to replace static PDFs, not sit alongside them. They provide the same legal reliability as PDFs, with the added benefits of interactivity, accessibility, analytics, and secure delivery."
      },
      {
        "category": "general",
        "question": "Can customers still receive printed documents?",
        "answer": "Yes. InfoSlips support print as part of a hybrid approach. Printed statements can include secure links or QR codes that connect customers to the interactive digital version, keeping print and digital experiences aligned."
      },
      {
        "category": "general",
        "question": "Which industries use InfoSlips?",
        "answer": "InfoSlips is used in regulated industries such as banking, insurance, healthcare, utilities, telecommunications, and other sectors that require secure, compliant customer communications."
      },
      {
        "category": "general",
        "question": "Is InfoSlips suitable for regulated environments?",
        "answer": "Yes. The platform is designed specifically for environments where compliance, auditability, and reliability are essential."
      },
      {
        "category": "features",
        "question": "How does InfoSlips reduce call center volume?",
        "answer": "By making information clear and actionable inside the document. Customers can search, drill into details, ask questions, and complete actions without calling for help. This helps reduce avoidable calls and lowers servicing costs."
      },
      {
        "category": "features",
        "question": "Does InfoSlips work on mobile devices?",
        "answer": "Yes. Every InfoSlip works seamlessly across mobile, desktop, tablet, and print. The same document adapts automatically, without needing separate versions."
      },
      {
        "category": "features",
        "question": "How does InfoSlips integrate with existing systems?",
        "answer": "InfoSlips integrates with existing CCM platforms, core systems, and delivery channels via APIs. There's no need to replace your current systems or disrupt downstream processes."
      },
      {
        "category": "features",
        "question": "What analytics does InfoSlips provide?",
        "answer": "InfoSlips tracks delivery, opens, and in-document usage. This shows how customers interact with communications, where they struggle, and what drives engagement or support queries, helping teams continuously improve."
      },
      {
        "category": "features",
        "question": "Can we personalise content inside an InfoSlip?",
        "answer": "Yes. InfoSlips supports personalised messaging, contextual explanations, and targeted content, based on approved data sources."
      },
      {
        "category": "features",
        "question": "What is Acorn AI, and do we have to use it?",
        "answer": "Acorn AI is an optional intelligence layer that enhances InfoSlips with in-document assistance, guided actions, and personalisation. It is not required to use the platform."
      },
      {
        "category": "features",
        "question": "What does Acorn AI actually do?",
        "answer": "Acorn AI can provide contextual explanations, guided journeys, and helpful prompts directly inside the document. It operates within defined governance and compliance controls."
      },
      {
        "category": "features",
        "question": "Can InfoSlips support hybrid print and digital strategies?",
        "answer": "Yes. InfoSlips bridges print and digital through secure links and QR codes, allowing organisations to modernise gradually without abandoning print immediately."
      },
      {
        "category": "security",
        "question": "Are InfoSlips legally compliant?",
        "answer": "Yes. Every InfoSlip is an encrypted, immutable statement of record. The platform supports compliance with regulations such as GDPR, POPIA, HIPAA, and accessibility standards including WCAG and ADA. Delivery, access, and usage can be audited."
      },
      {
        "category": "security",
        "question": "Is AI use governed and auditable?",
        "answer": "Yes. When enabled, Acorn AI operates within defined rules, approved data sources, and audit controls. AI interactions are explainable, constrained, and designed for regulated environments."
      },
      {
        "category": "security",
        "question": "How is access to an InfoSlip secured?",
        "answer": "Access controls can include secure links, authentication measures, and optional multi-factor verification. Only authorised recipients can view their document."
      },
      {
        "category": "security",
        "question": "Are InfoSlips encrypted?",
        "answer": "Yes. InfoSlips are encrypted in transit and protected to ensure document integrity and confidentiality."
      },
      {
        "category": "security",
        "question": "Can delivery and usage be audited?",
        "answer": "Yes. The platform records delivery status, access, and interaction data, providing an auditable trail to support compliance and governance requirements."
      },
      {
        "category": "security",
        "question": "Does InfoSlips support accessibility standards?",
        "answer": "Yes. InfoSlips is designed to support accessibility standards such as WCAG and ADA, including features that improve usability for screen readers, contrast needs, and keyboard navigation."
      },
      {
        "category": "support",
        "question": "What is my InfoSlips username?",
        "answer": "Please email {{link_text}} and include your company name and email address.",
        "link_text": "InfoSlips Helpdesk",
        "link_url": "mailto:info@infoslips.com?subject=What is my username"
      },
      {
        "category": "support",
        "question": "I forgot my InfoSlips Portal password",
        "answer": "If you do not know your password, open the {{link_text}}, then click Forgot Password.",
        "link_text": "InfoSlips Viewer Portal",
        "link_url": "https://viewer.infoslipscloud.com/#/auth/login"
      },
      {
        "category": "support",
        "question": "How do I register to view historical InfoSlips?",
        "answer": "You can access your InfoSlips online via the {{link_text_1}}. If you are not yet registered, sign up using the same email address where you receive your InfoSlip documents. For registration issues, email {{link_text_2}} with your company name, a screenshot of the error, and a description of the issue.",
        "links": [
          {
            "text": "InfoSlips Viewer Portal",
            "url": "https://viewer.infoslipscloud.com/#auth/login"
          },
          {
            "text": "info@infoslips.com",
            "url": "mailto:info@infoslips.com?subject=Registration issue"
          }
        ]
      },
      {
        "category": "support",
        "question": "Can InfoSlips resend my previous InfoSlips?",
        "answer": "Contact {{link_text}} with your company name, email address, and the months required. Alternatively, complete the registration process to access your historical InfoSlips online.",
        "link_text": "InfoSlips Helpdesk",
        "link_url": "mailto:info@infoslips.com?subject=Resend my InfoSlip"
      },
      {
        "category": "support",
        "question": "How do I reset my password?",
        "answer": "Use the {{link_text}} to reset your password.",
        "link_text": "Reset Password page",
        "link_url": "https://viewer.infoslipscloud.com/"
      },
      {
        "category": "support",
        "question": "My account is locked",
        "answer": "Use the Forgot Password option on the {{link_text}} to unlock your account.",
        "link_text": "InfoSlips Login Portal",
        "link_url": "https://viewer.infoslipscloud.com/#auth/login"
      },
      {
        "category": "support",
        "question": "How do I change my email address?",
        "answer": "Please contact the company that sends you the InfoSlips directly to update your email address."
      },
      {
        "category": "support",
        "question": "I no longer work for the company but need my previous InfoSlips",
        "answer": "Please contact your previous HR or Payroll department for assistance with this request."
      },
      {
        "category": "support",
        "question": "How do I print my InfoSlip?",
        "answer": "Log in to the {{link_text}}, open your InfoSlip, select the Print Version option, then choose Save as PDF or Print.",
        "link_text": "InfoSlips Viewer Portal",
        "link_url": "https://viewer.infoslipscloud.com/#auth/login"
      },
      {
        "category": "support",
        "question": "My InfoSlip does not open",
        "answer": "Please email {{link_text}} with a screenshot showing what happens when you try to open the InfoSlip link online.",
        "link_text": "InfoSlips Helpdesk",
        "link_url": "mailto:info@infoslips.com?subject=My InfoSlips does not open"
      },
      {
        "category": "support",
        "question": "How do I link an additional email address to my InfoSlips account?",
        "answer": "Log in to your InfoSlips account and select Profile from the main menu. Click Additional Email Addresses, then Add Email Address. Enter the email address where you receive your InfoSlips and click Add InfoSlip. A verification email will be sent — open it and click the confirmation link. Once confirmed, log in again and your InfoSlips will be linked to your profile."
      }
    ]
  },

  "industry_knowledge": {
    "label": "Industry Expertise",
    "heading": "Built with industry knowledge of",
    "description": "Partner with our industry experts and transform the way your customers experience correspondence.",
    "cta_button": "Learn more",
    "industries": [
      {
        "id": "banking",
        "label": "Banking & Fintech",
        "description": "Make complex financial information simple, secure, and interactive for your customers.",
        "image": "https://api.infoslipscloud.com/api/cms/publicid/7fb57d47-a5f2-4e86-af3d-39d8d4b9ba70/latest",
        "darkImage": "https://api.infoslipscloud.com/api/cms/publicid/7fb57d47-a5f2-4e86-af3d-39d8d4b9ba70/latest"
      },
      {
        "id": "wealth",
        "label": "Wealth & Investments",
        "description": "Transform portfolio statements into interactive experiences that help clients understand their investments.",
        "image": "https://api.infoslipscloud.com/api/cms/publicid/d13edfd1-63a7-4e35-a692-33c2185df75f/latest"
      },
      {
        "id": "insurance",
        "label": "Insurance",
        "description": "Turn policies, renewals, and claims into helpful guided experiences with embedded support.",
        "image": "https://api.infoslipscloud.com/api/cms/publicid/78d389c7-e6db-400b-8967-c17768e93d96/latest"
      },
      {
        "id": "healthcare",
        "label": "Healthcare",
        "description": "Transform patient communications with secure, compliant, and accessible health information.",
        "image": "https://api.infoslipscloud.com/api/cms/publicid/426a3098-ce69-4f74-95ff-579a9555d521/latest"
      },
      {
        "id": "utilities",
        "label": "Utilities & Energy",
        "description": "Simplify billing and usage data with clear, interactive statements that reduce customer queries.",
        "image": "https://api.infoslipscloud.com/api/cms/publicid/883a2e22-cfc3-4f25-9deb-b221fca0ebc3/latest"
      },
      {
        "id": "telecommunications",
        "label": "Telecommunications",
        "description": "Improve billing transparency and reduce churn with interactive, easy-to-understand communications.",
        "image": "https://api.infoslipscloud.com/api/cms/publicid/9c27feef-aeb3-41b4-a25d-98fd68bfac27/latest"
      },
      {
        "id": "workplace",
        "label": "Workplace",
        "description": "Modernise employee communications and self-service with interactive payslips and secure delivery.",
        "image": "https://api.infoslipscloud.com/api/cms/publicid/30a88be3-d3c5-471a-a4ed-27a593a39838/latest"
      }
    ]
  },

  "cookie_consent": {
    "text_intro": "We use cookies to improve your experience, analyse site usage, and personalise content. By clicking",
    "text_middle": "you agree to our use of cookies. You can manage your preferences or learn more in our",
    "accept_button": "Accept all",
    "decline_button": "Decline",
    "policy_label": "Cookie Policy",
    "policy_href": "/legal"
  },

  "message_journey": {
    "request_button": "Request walkthrough",
    "steps": [
      {
        "id": "omnichannel",
        "tab": "Omnichannel",
        "eyebrow": "Consistent delivery",
        "title": "A single document, consistently delivered across multiple channels",
        "description": "Hybrid delivery models maintain alignment between physical and digital communications, ensuring a consistent, reliable source of truth without duplicating versions or processes.",
        "summary": "InfoSlips adapt seamlessly across mobile, desktop, and print.",
        "bullets": [
          "Search",
          "Drill into details",
          "Get answers directly inside their statement"
        ],
        "visual": {
          "label": "Unified document",
          "title": "One document adapts cleanly to every delivery surface",
          "channels": ["Email", "SMS", "WhatsApp", "Portal"],
          "syncStates": [
            { "label": "Portal", "value": "Synced" },
            { "label": "Read state", "value": "Tracked" },
            { "label": "Archive", "value": "Filed" }
          ],
          "documentHighlights": [
            "Search within the statement",
            "Expand supporting detail on demand",
            "Keep highlights aligned across channels"
          ]
        }
      },
      {
        "id": "interactive",
        "tab": "Interactive",
        "eyebrow": "Action-enabled experiences",
        "title": "Intelligent and action-enabled communication",
        "description": "InfoSlips transform static PDFs into interactive, structured documents that allow customers to search, explore, and take action directly within the communication. Payments, updates, clarifications, and guided assistance are delivered at the point of need, reducing friction and servicing demand.",
        "summary": "Static PDFs become searchable, structured, and action-ready experiences.",
        "bullets": [
          "Customers can search, explore, and navigate the document instead of reading a static attachment.",
          "Payments, updates, and clarifications happen at the point of need inside the communication.",
          "Guided assistance reduces friction and lowers servicing demand without forcing a channel change."
        ],
        "visual": {
          "label": "Action-enabled document",
          "title": "Structured content becomes a guided service moment",
          "search": "Show payment options and explain the latest adjustment",
          "actions": ["Pay now", "Update details", "Request clarity"],
          "panels": [
            { "label": "Search coverage", "value": "Active" },
            { "label": "Expandable detail", "value": "3 sections" },
            { "label": "Next action", "value": "Ready" }
          ],
          "assistantPrompt": "Explain this charge and suggest the next best action in plain language."
        }
      },
      {
        "id": "compliance",
        "tab": "Compliance",
        "eyebrow": "Secure by design",
        "title": "Security and compliance embedded by design",
        "description": "Every InfoSlip is an encrypted, immutable statement of record. The platform supports regulatory frameworks including GDPR, POPIA, HIPAA, and WCAG/ADA accessibility standards. Delivery, access, and usage are fully auditable to support governance and oversight requirements.",
        "summary": "Encrypted, immutable, and auditable communications by default.",
        "bullets": [
          "Every InfoSlip is encrypted and preserved as an immutable statement of record.",
          "Delivery, access, and usage stay fully auditable for governance and oversight.",
          "The platform supports GDPR, POPIA, HIPAA, and WCAG/ADA accessibility standards."
        ],
        "visual": {
          "label": "Statement of record",
          "title": "Security, auditability, and compliance stay visible",
          "standards": ["GDPR", "POPIA", "HIPAA", "WCAG/ADA"],
          "securityStates": [
            { "label": "Encryption", "value": "AES-256" },
            { "label": "Record state", "value": "Immutable" },
            { "label": "Access control", "value": "Enforced" }
          ],
          "auditTrail": [
            { "label": "Delivered", "value": "09:14" },
            { "label": "Opened", "value": "09:17" },
            { "label": "Action logged", "value": "09:19" }
          ]
        }
      },
      {
        "id": "integration",
        "tab": "Integration",
        "eyebrow": "Enterprise-ready orchestration",
        "title": "Designed for enterprise integration and governed intelligence",
        "description": "InfoSlips integrates with existing CCM platforms, core systems, and delivery infrastructure via secure APIs, without requiring disruptive system replacement. Optional Acorn AI enhances documents with governed, auditable in-document intelligence when enabled.",
        "summary": "Secure APIs connect InfoSlips into existing enterprise delivery stacks.",
        "bullets": [
          "InfoSlips connects to existing CCM platforms, core systems, and delivery infrastructure via secure APIs.",
          "The platform fits into enterprise stacks without requiring disruptive system replacement.",
          "Optional Acorn AI adds governed, auditable in-document intelligence when enabled."
        ],
        "visual": {
          "label": "Connected delivery stack",
          "title": "Enterprise systems orchestrate delivery around InfoSlips",
          "systems": ["CCM Platform", "Core Systems", "Delivery Layer", "Acorn AI"],
          "flowSteps": [
            { "label": "API auth", "value": "Verified" },
            { "label": "Payload routing", "value": "Live" },
            { "label": "Event logging", "value": "Audited" }
          ],
          "governanceItems": [
            "Governed AI enabled",
            "Connector policies enforced",
            "Delivery events streamed"
          ]
        }
      }
    ]
  },

  "footer": {
    "links": [
      { "label": "Get in touch", "href": "/contact" },
      { "label": "Legal & Compliance", "href": "/legal" }
    ],
    "social": [
      { "name": "LinkedIn", "href": "https://www.linkedin.com/company/infoslips/posts/?feedView=all", "icon": "/Icons/Icon/LinkedIn.png" }
    ],
    "copyright": "InfoSlips. All rights reserved."
  }
}